Underwood Surgery

Underwood Surgery in St George’s Road, Cheltenham contacted Officeworx after a recommendation from another practice in the area. Officeworx had recently refuribished the reception area at Leckhampton Surgery to a high quality and Underwood Surgery were keen to find out what Officeworx could offer them.

The Problem

The waiting room at the surgery was looking very distressed and the carpet had been severely damaged by bleach.  The bench style seating had been worn down and even torn in some places.

The Solution

To reduce patient disruption a staged bench refurbishment project was undertaken.  Every few days one or two benches were re-upholstered with new foam and a compliant vinyl cover and replaced in the waiting room.  Once all the nine benches had been re-upholstered, Officeworx worked over two consecutive weekends uplifting the damaged carpet from the entrance hall, waiting room and corridors.  Expert screeding of the floor was required in several places to ensure a safe and suitable walking surface.  Once this had been achieved, carpet tiles were laid throughout.  A heavy duty entrance matting tile was fitted in the entrance hall to prevent dirt spreading to the waiting room.  A quality contract carpet tile was fitted in the waiting room and corridors to withstand the heavy foot flow over time.

Benefits and Results

Officeworx left Underwood Surgery with a colour co-ordinated, highly durable, safe and comfortable reception and waiting room area.  The new refurbishment increased both patient and staff satisfaction.

If you are interested in new carpet tiles for your working environment please call 01242 584901 and speak to a member of the Officeworx team.